Planning for college or training next year? Apply for the Vermont Grant and explore VSAC’s free scholarship booklet to help you cover costs.
Contact Us
The Reception Desk in VSAC's main lobby is open Mondays through Thursdays from 8:30 A.M. to 4:00 P.M. It is closed on Fridays. The Reception Desk can accept completed paperwork and payments as well as assist with appointment scheduling.
For in-person support and assistance, please see the Resource Center tab below.
You can reach us by phone Monday–Friday, 8:00 am to 4:30 pm.
- Existing Private Loans
800-798-8722 or 802-655-4050
Phone self service options are available 24/7 for payments, account information and other loan transactions
- New VSAC Student & Parent Loans
800-226-1029
You may also check the status of your loan application here.
- Defaulted Loan Collections Department
800-954-2440 or 802-654-3787
- Career & Education Outreach
877-961-4369 or 802-654-3793
- Financial Aid Professionals
Visit our Financial Aid Professionals page for contact information.
- Grants
800-882-4166 or 802-654-3750
- Resource Center
800-642-3177 or 802-655-9602
- Scholarships
888-253-4819 or 802-654-3798
- VSAC Publications
800-642-3177 or 802-655-9602
- VT529/VHEIP (Vermont Higher Education Investment Plan)
1-800-637-5860
- General Inquiries
800-642-3177 or 802-655-9602
- Public Affairs & Media Inquiries
802-793-9729 or 802-542-2240
You may also find the answer to your question on our page of frequently asked questions.
The VSAC building is accessible 8:30 am to 4:00 pm Monday–Thursday. It is closed on Fridays, but VSAC services are available by phone and email.
- Loan correspondence (other than payments)
VSAC
PO Box 999
Winooski, VT 05404- Payment address
VSAC
PO Box 245
Brattleboro, VT 05302-0245If your VSAC loan is in default, please send your payments to us at:
VSAC
PO Box 2000
Winooski VT 05404- Career & Education Outreach
VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404- Defaulted Loan Collections Department
VSAC
PO Box 2000
Winooski VT 05404- Grants
VSAC – Grants
PO Box 2000
Winooski VT 05404- Resource Center
10 East Allen Street
Winooski VT 05404Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:30 am-4:00 pm, Tuesday-Thursday
- Scholarships
VSAC – Scholarships
PO Box 2000
Winooski VT 05404- Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404- Public Affairs & Media Inquiries
VSAC – Public Affairs
PO Box 2000
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
- Customer Service on Existing Private Loans
info@vsac.org
- New VSAC Student & Parent Loans
info@vsac.org
- Defaulted Loan Collections Department
collections@vsac.org
- Financial Aid Professionals
Visit our Financial Aid Professionals page for contact information.
- Grants
grants@vsac.org
- Scholarships
scholarships@vsac.org
- VSAC Publications
publications@vsac.org
- VT529/VHEIP (Vermont Higher Education Investment Plan)
VHEIPquestions@VHEIP.org
- General Inquiries
info@vsac.org
- Public Affairs & Media Inquiries
publicaffairs@vsac.org
You may also find the answer to your question on our page of frequently asked questions.
Fax
802-654-3765
TDD
800-281-3341 or 802-654-3766
You may also find the answer to your question on our page of frequently asked questions.
The Resource Center in Winooski offers in-person assistance and public-use computers to support training and education.
Resource Center hours are 8:30 A.M. to 4:00 P.M. on Tuesdays, Wednesdays, and Thursdays. The Resource Center is closed on Mondays and Fridays.
A loan counselor is available:
- Tuesdays: 9:00am–11:30am
- Wednesdays: 1:30pm–3:30pm
Appointments are highly encouraged and can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to ResourceCenter@vsac.org, or by stopping by in person.
We’ll do our best to accommodate walk-ins but please be aware we may need to schedule you for a future appointment.
10 East Allen Street
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
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